Kathy AbbottThe Production Department is headed by Production Director Kathy Abbott.

Our main expertise is analysis but we can also provide:

For further information email, or call her on +44 (0)20 7709 3000, or request a quote.


We can provide tables ranging from simple analysis of all questions by one crossbreak, through to those with complex statistical or weighting requirements.
Tables can be provided in many formats such as PDF, Word, Winyaps and Excel. Different font styles and sizes can be used, and your client logo included, giving highly professional output. We work to the MRQSA Industry standards and can assure a high quality of service.

For users of Merlinco software, we can provide back up cover for holidays, sickness and peak periods – and technical support for complex projects

Web surveys

We can set up, host and manage your web surveys – using Merlinco’s own web interviewing system (Click here for a demo), giving you and your clients access to up-to-the-minute top-line results (click here for demo). Results can also be provided in data files and/or tabulations. Web surveys can be linked to external systems providing sample.

Coding and data entry

Starting from hard copy questionnaires, we can handle the entire analysis process from full coding and data entry, through to tabulation and file exports. We can also import data supplied in many different formats, e.g. from web or CATI packages.

File Exports

Survey data can be output in a range of formats, together with set-ups, enabling you to do further analysis in other packages, e.g. SPSS, SAS, Quantum, Excel – or we can provide our own packages for further analysis: FASTAB or MERLINPLUS Database.

We import from and export to the triple-s standard.

Survey management

We can manage your surveys including advising on questionnaire design, questionnaire printing and, on postal surveys, providing a Business Reply Service and managing the returned questionnaires.


“Since we started using Merlinco for our data processing, we have found the service reliable, punctual and accurate. We find that they take the extra step to ensure that the data they produce is best suited to our clients’ needs.”
Howard Thrift, Linda Jones and Associates

“Kathy and her team at Merlinco always provide us with a flexible and reliable service. They meet our deadlines, which are forever changing and are very responsive and sympathetic to last minute requests. Above all, they use their knowledge and experience to provide insightful and accurate coding and data processing, resulting in outputs which we can trust. “
Sue Thamia, Synergy Healthcare Research